FAQ

PRODUCT CARE

Preserving the beauty of your leather products requires conditioning in order to replace the natural lubricants diminished through normal use. With proper care your leather products will keep there natural beauty and give you many years of enjoyment.

SHIPPING

Orders for in stock items will be processed and shipped within 1 to 2 business days.

We ship orders via UPS, Federal Express and USPS mail delivery with confirmation within the United States.

RETURN POLICY

At Wallets and More we want you to be happy with your purchase. If you are not 100% satisfied you may return the item in it's original box within 30 days of purchase for a full refund or exchange.

SITE SECURITY

We use a secure server to insure your order is quick, convenient and safe. Your credit card and personal information is encrypted to prevent unauthorized viewing. In fact it is statistically safer to use your credit card over the internet than it is to use in a restaurant or department store. We respect your privacy! Any information collected by us through this site will be kept stickily confidential and will not be sold, rented, loaned or otherwise disclosed.

 

 

We can be contacted at Support@walletsandmore.com

  • Tell me more about Floto.
  • What is the best way to ship?
  • Can I ship to an address that is differant from mine?
  • How long does it take to ship?
  • What is the return policy?
  • Is my information safe on your site?
  • What will you do with my name and other information?
  • How do I care for the products?
  • Will you email my tracking number once the item is shipped?
  • Tell me more about Floto.

     Floto imports was founded in 2003 with the philosophy "Older is Better". The Floto mission is to refine old world craft methods to produce pieces that  are superior to mass-produces leather goods. Top grade Italian calf-skins and natural, vibrant fabrics come together to create clean simple and stylish lines.

    Every piece of the Floto Borsa Collection is a hand-finished original work complete with distinctive hardware and finishing. Built to last by Italian Artisans - it's old world quality for today's fast lifestyle. You will find that over time the more distressed the better. the marks, worn seams and traveled look age with the leather goods to create an even more attractive version than the first time it's used.

     

    Clients include David Letterman and Chelsea Clinton.


    What is the best way to ship?

     We ship orders via UPS, Federal Express and USPS mail delivery with confirmation within the United States. 


    Can I ship to an address that is differant from mine?

     Yes, if you are purchasing an item as a gift we are happy to send the item to the person you are buying the gift for. You will need to include in your payment that the purchase is a gift and the address address you would like the item sent to.


    How long does it take to ship?

    It takes approximately one to two business days to process an order. The delivery time is two to three days. 


    What is the return policy?

     At Wallets and More we want you to be happy with your purchase. If you are not 100% satisfied you may return your purchase, in it's original box, within 30 days for a full refund or exchange.


    Is my information safe on your site?

    We use a secure server to insure your order information is safe. In fact, it is statistically safer to use your credit card over the internet than it is to use it in a restaurant or department store.  


    What will you do with my name and other information?

     We only use the personal information you submit to this website to process your order and supply the goods to you. We will not use your personal information for any other purposes.


    How do I care for the products?

    Preserving the beauty of your leather products requires conditioning to replace the natural lubricants diminished through normal use. With proper care your purchases will keep their natural beauty and give you many years of enjoyment.


    Will you email my tracking number once the item is shipped?

     Once your item is sent USPS please e-mail us for your USPS confirmation number if needed.


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